How can we help?

As soon as your payment goes through, download buttons appear on your order confirmation page. We also email the links to you, so check your inbox (and your junk folder, just in case).

It can take a few minutes to arrive. If it hasn't turned up after 15 minutes, look in your spam or promotions folder, then contact us with your order number and we'll resend it.

Yes, though a computer or tablet is easiest for saving and printing. On iPhone, tap the link and choose "Save to Files".

Your links allow several downloads. Save the files somewhere safe once they're downloaded, and you can print from your own copy whenever you like.

Every printable comes in two sizes. Use A4 in the UK, Europe, Australia and most of the world, and US Letter in the US and Canada.

Choose "actual size" or "100%" rather than "fit to page" for the neatest margins. Standard 80gsm paper is fine; 100–120gsm feels nicer for planners you'll use every day.

Of course. Take the PDF to any local print shop for your own personal use.

Yes. Open the PDF in an annotation app such as GoodNotes, Notability or Xodo and write straight onto the pages with a stylus.

Microsoft Excel or a free Google account for Google Sheets. The formulas are already built in; you just type in your own numbers.

Yes. The sale price comes off in your basket automatically, so there's no code to type. The price on each product is the price you'll pay.

Because your files are delivered instantly and can't be returned, we don't offer refunds for a change of mind. If a file is faulty, won't open or isn't as described, contact us and we'll fix it, replace it or refund you. Read the refund policy.

Never. Everything is a digital download, so nothing is posted and there are no delivery costs.

Please don't. Your purchase is for personal use in your own home, classroom or business. If you'd like copies for a group or a whole school, get in touch and we'll sort out a fair price.